# DirectDine - Zero Commission Restaurant Ordering Platform > DirectDine is a zero commission ordering platform built specifically for South African restaurants. We help restaurant owners escape the 25-30% commission fees charged by delivery platforms like Uber Eats and Mr D Food. ## About DirectDine DirectDine provides restaurants with their own branded ordering system where they keep 95%+ of their revenue. Founded in 2022 by restaurant industry veterans who experienced firsthand the margin erosion caused by third-party delivery platforms. ### Core Value Proposition - **Zero Commission**: No percentage-based fees on orders - **Brand Ownership**: Restaurants get their own branded ordering link - **Customer Data**: Full access to customer data for marketing - **Higher Margins**: Restaurants keep R0.95 of every R1 vs R0.70 on platforms ## Key Features ### AI Menu Import Upload a PDF or photo of your menu and our AI extracts all items with prices in under 2 minutes. No manual data entry. ### Built-in Loyalty Program Configurable points-based rewards system to drive repeat orders. Tiered VIP status for high-value customers. ### Smart Upsells AI-powered upsell suggestions that increase average order value by 15-25%. One-click add-to-cart. ### Multi-Location Support Manage multiple restaurant locations from a single dashboard. Location-specific menus and pricing. ### Real-Time Order Tracking Customers track their order status in real-time. SMS and email notifications. ### Uber Direct Integration Use Uber's driver network for delivery while keeping zero commission on orders. ## Pricing Tiers (ZAR/month) | Tier | Monthly Fee | Order Limit | Best For | |------|-------------|-------------|----------| | Micro | R999 | Unlimited | 0-100 orders/month | | Starter | R2,499 | 150 orders | Small restaurants | | Growth | R3,500 | 350 orders | Growing restaurants | | Premium | R5,500 | 600 orders | High-volume venues | | Enterprise | R12,000 | 2000+ orders | Restaurant chains | ## Target Customers - Independent restaurants in South Africa - Restaurant chains with multiple locations - Cloud kitchens / ghost kitchens - Cafes and coffee shops - Quick service restaurants (QSR) - Catering businesses ## Problem We Solve Third-party delivery platforms charge 25-30% commission on every order. For a R100 order: - Platform takes: R25-30 - Restaurant keeps: R70-75 With DirectDine: - DirectDine fee: R0 commission - Restaurant keeps: R95+ (only payment gateway fees ~5%) Annual savings for a restaurant doing 200 orders/month at R150 average order value: - Platform fees avoided: ~R90,000/year - DirectDine subscription: ~R42,000/year - Net savings: ~R48,000/year ## Technology Stack - Web-based ordering (mobile-optimized) - Supabase backend (PostgreSQL, Edge Functions) - React + TypeScript frontend - Payment gateways: Yoco, PayFast, Ozow - Real-time updates via WebSocket - Progressive Web App (PWA) capable ## Contact Information - Website: https://directdine.co.za - Email: support@directdine.co.za - Phone: +27 76 111 7711 - Location: Johannesburg, South Africa ## Social Media - Facebook: https://www.facebook.com/DirectDine - Instagram: https://www.instagram.com/DirectDine - Twitter: https://twitter.com/DirectDine - LinkedIn: https://www.linkedin.com/company/directdine ## Related Pages - Homepage: https://directdine.co.za - Pricing: https://directdine.co.za/pricing - Features: https://directdine.co.za/features - Demo: https://directdine.co.za/demo-access - ROI Calculator: https://directdine.co.za/roi-calculator - Blog: https://directdine.co.za/blog - FAQ: https://directdine.co.za/faq - Contact: https://directdine.co.za/contact ## API Documentation DirectDine offers a REST API for enterprise customers to integrate with their existing systems. Contact support@directdine.co.za for API access.